Implementation Project Manager – UK&I
Website Hewlett Packard Enterprise
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Candidates living at reasonable distance outside of Sofia are encouraged to apply for this position. HPE offers a flexible hybrid work model that enables you to work from home and will be expected to come into the office a few times a week to collaborate and connect with your colleagues. Our recruiters will tell you more about this during the interview stage.
We are looking for Implementation Project Manager to join our team!
The Implementation Project Manager (IPM) has the responsibility to manage complex installation and deployment projects and the cross-functional teams to ensure successful implementations according to HPE specifications or SOW. S/he is a subject matter expert on the Installation & Deployment Services (IDS) portfolio and has broad multi-technology knowledge as well as is able to understand customers’ datacenter environment. S/he may consult with Solution Architects and pre-sales teams to recommend services that best meet customer requirements.
How you’ll make your mark:
May proactively propose improvements and changes to the customers’ IT environment.
Provide consultative advice to customers and presales/sales for installation and deployment services.
Identify service upsell opportunities, supports growth & project profitability.
For Factory Express and Converged Systems, ensure that configuration/ racking / cabling / OS requirements are documented, meeting with customer (face to face, when appropriate) to collect information.
Identify appropriate skill-set requirement for on-site engineer(s) & consultant(s) and secures & notifies resources.
Conduct planning meetings to ensure customer & delivery resource alignment and identifies opportunities to optimize delivery efforts.
Ensure customer site readiness before onsite implementation start.
Conduct & document delivery review meetings and is responsible for the implementation of planned activities. Monitor the actual service level vs. the defined and agreed SLA.
Ensure Installation & Deployment Services are delivered according to SDG, guidelines and processes.
Collect signed customer acceptance document.
Educate customers on TCE survey process.
Proactively alert stakeholders of potential risks and deviations.
Support the customer in problem/escalation management.
Works closely with sales and pursuit teams supporting cross BU strategies and solutions.
University/college degree in Computer Science/Engineering
Project Management methodology
Certified in IT Service Management – ITIL V3 Foundation will be aplus
Previous experience in HPE hardware support team or project management team would be considered as an advantage
Financial expertise in cost of delivery, margin, and revenue basics
Understands and demonstrates the main principles of Service Management
Understands vertical industry trends and relevant market
Knowledgeable on current and new technological directions (pre-sales value level
Analytical and problem-solving skills
Excellent written and verbal communication skills
Client relationship management skills
Strong negotiation and presentation skills
Fluent in written and verbal English
What we can offer you:
Attractive compensation package
Career and Development – worldwide career opportunities, access to a high-tech Engineering Lab
Work That Fits Your Life - 24 days annual paid leave, have a free afternoon once a month, 6 months paid parental leave with 100% of your salary, possibility to work from home, transition support through life events
Wellness and Health Programs
Socially Engaged Community – 60 hours/year additional time off for volunteering, plastic free office, participation in socially responsible causes via partnership with 50+ non-government organizations.
Exciting Workplace Experience
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.
Join us and make your mark!
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
To apply for this job please visit careers.hpe.com.