Endpoint Security System Administrator

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Candidates living at reasonable distance outside of Sofia are encouraged to apply for this position. HPE offers a flexible hybrid work model that enables you to work from home and will be expected to come into the office a few times a week to collaborate and connect with your colleagues. Our recruiters will tell you more about this during the interview stage.

Now we are looking for Endpoint Security System Administrator to join our dynamic and highly professional GreenLake Management Services (GMS) team.

HPE GreenLake brings the cloud experience to apps and data everywhere, enabling customers to adopt transformative technology faster and simplify their operations. HPE GreenLake delivers public cloud services and infrastructure as-a-service for your workloads – on premises, fully managed in a pay-per-use model at the edge, in colocations, and in your data center. With HPE GreenLake, corporations will be able to transform their cloud-native and non-cloud native applications, create essential data and speed insights for teams to use effectively, and free up their staff to better address other business needs.

How you will make your mark:

Deliver strategic account support by operating and administrating customer IT environment to ensure proper operation and availability
Control and administer hardware, antivirus software and operating system configurations
Supervise all customer solutions in scope
Provide leadership in technical incident and problem management and in their resolution, working closely with end customers and HPE remote and field support staff
Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers
Act as a consultant in the service delivery
Be an active member of the Data Center Account Team
Identify and contribute to projects to improve product support, customer satisfaction and team efficiency 
Communicate effectively with Technical and Non-Technical stakeholders 
Participate/Drive ITIL based change management, problem management, incident management
Develop and grow assigned customer account relationships.
 

About you:

Solid administration experience in managing and maintaining endpoint protection infrastructure using at least one of the following solutions:McAfee/Trellix ENS
MS Defender for Endpoint
Trend Micro
Symantec Endpoint Protection
Good understanding and experience in Windows server administration and virtualization technologies
Experience with PaaS, IaaS, SaaS solutions
Ability to isolate and solve complex technical/business problems with the ability to interact with people at all levels, across all geographic regions 
Experience with Virtualization and Public Cloud is an advantage
Strong written and verbal communication skills
Excellent written and verbal English language
German language knowledge will be an advantage.
 

We offer:

A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development
An amazing life inside the element!
 

Join us and make your mark!

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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.