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    • News
    • On arrival
      • Your legal status
      • Find Accomodation
      • Get medical help
      • Medical Information
      • Human trafficking information
      • Information for unaccompanied children
      • Get humanitarian help
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      • Social Support
      • Utility companies​
      • Frequently asked questions
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    Frequently Asked Questions

    • Home
    • FAQ

    Accomodation Help

    9
    • How to search for a property
    • Can the landlord charge me rent
    • How to favorite a property
    • What is the Bulgarian Home initiative
    • I have found tenants. How to delete the property
    • How to list your property on ukraine.gov.bg
    View all 9 articles

    Jobs Help

    3
    • What documents do I need for starting work? (Ukrainian citizens)
    • How to navigate the job board?
    • Requirements for posting a job
    View all 3 articles

    General Information

    7
    • How to create an account
    • How to change password
    • How to get support
    • How to edit your personal information
    • How to delete your account
    • How to search the platform
    View all 7 articles

    Evacuation Q&A

    10
    • What is the difference between "temporary protection" and "international protection"?
    • Can I enter the territory of the Republic of Bulgaria with a pet and is there a requirement for the documents I have to provide?
    • I am a Ukrainian citizen and I enter the territory of Bulgaria in a car with Ukrainian registration. Do I have to pay a toll tax for driving on the roads of Bulgaria?
    • I am a Bulgarian citizen, how can I evacuate from Ukraine?
    • I am evacuating / fleeing from Ukraine to Bulgaria, how can I enter Bulgaria?
    • I am evacuating / fleeing from Ukraine to Bulgaria - can I enter Bulgaria with a Ukrainian biometric passport?
    View all 10 articles

    Arriving in Bulgaria

    1
    • What is my legal status? What are my rights?
    View 1 article

    Settling in Bulgaria

    5
    • Can my child study in Bulgaria and what is the procedure?
    • When I find housing / accommodation / shelter, do I have to announce the address to the authorities?
    • I received the status of temporary protection in Bulgaria. If I move to another European country, do I have to apply again?
    • Can I acquire recognition of higher education diplomas obtained at foreign universities?
    • Can I open a bank account in Bulgaria?
    View all 5 articles

    Traveling

    1
    • I am a Ukrainian citizen in Bulgaria. Can I travel around the EU?
    View 1 article

    Make a difference in someone’s life!

    Do you want to help?

    The Bulgarian community joins forces with the government to offer as much support as possible to everyone affected by the crisis in Ukraine. You can help thousands of people, running from the war in Ukraine by providing accommodation, transport, jobs and by volunteering your time and resources. Giving is caring and the time to care is today!

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    Bulgarian Governing Institutions

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